Kwadwo Fgx

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Verified Reviewer

I want to change my time

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Pleasant staff,interacted well and clean toilets.very spacious lounge for watching football, nice dining area and good looking staff most of them English.

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User's recommendation: I will let know that this company is exceptional

Dragan C Uvo

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Verified Reviewer

I need confirmation

Hello, I made a reservation at Irish Ferry in the name of Cornel Dragan and I have not received the confirmation of the reservation. The payment was made from my Revolut card and it appears that it is pending. The problem is that the reservation is for

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Preferred solution: payment confirmation and booking number

Clydene Gdw

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Verified Reviewer
| map-marker Leeds, Leeds

Nu am primit confirmarea

Salut am Hello, I bought a ticket from the aferry company and I paid but I did not receive the confirmation

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Pavol S

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Verified Reviewer

I need to change data

Help me, I need to change data from 19/07 to 18/07/2024 time 20.45. Please help, help, help...'mmmm-----jhfddbnllkjbbcdgňˇljhfdssxcfffff.

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Preferred solution: Change data

Costinel E

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Verified Reviewer

Wrong number

The number is not good and I can't contact ferry customer service. This number is not good so we can't talk with customer service.

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Preferred solution: To change my booking

Middle M Usr

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Verified Reviewer

Modifier

I bought a ferry ticket, but I made a mistake on the outward and return journey, and I would like a full refund.

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Loss:
$2334

Preferred solution: Full refund

Aja Qip

Hi, I'm Puiu Soos I have a booking for 02/08, car...

Hi, I'm Puiu Soos I have a booking for 02/08, car number MJ14URH, Dover to Calle and I can't see the booking.

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San R Ifs

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Verified Reviewer

Need to change my ticket

By mistake, I entered Calais to Folkestone instead of Folkestone to Calais. I wanted them to rectify the problem and was promised to be contacted within 1 day.

It's nearly 4 days now and nothing has happened.

I wasn't able to change it manually. I want to contact them by phone, but there is no number for them.

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Loss:
$150
Pros:
  • Cheaper
Cons:
  • No communication

Preferred solution: Full refund

Mohammed H Dmx

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Verified Reviewer
| map-marker Ajaccio, South Corsica

Le billet que j.ai réservé c pas celui que j'ai réservé

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J'ai réservé Marseille Alger le 27/07/24 allez et Alger Marseille le/25/08/25 retour j'.ai reçu le billet Alger Marseille 27/07/24 allez et Marseille Alger le 25/07/24 je ni le modifier ni l'annuler et ouais personnes un qui parler billet acheter chez les ovni

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Anonymous
map-marker Acton, Ealing

To amend a booking

Can you please send me confirmation that my ticket has been changed to 3 passengers trip Dover -Calais on the 10th August please

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Saber B Dme

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Verified Reviewer

Je n'ai pas reçu mes billets électroniques

Je n'ai pas reçu la confirmation ni mon billet de ma réservation. Réservation faite le 13 06 2024. Le règlement a été effectué à 22h38.

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Preferred solution: Mon billet

Si Vvw

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Verified Reviewer

I need to change ferry booking

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No answer, phone number not in service, no contact via email. Poor company, no contact at all. Lost £150!

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Loss:
$144

Preferred solution: Full refund

Gunay I Eqh

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Verified Reviewer

Cancelled

Hi I like to cancel my booking please Im not able to travel thats why I want to cancel my reservation

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Loss:
$400

Preferred solution: Full refund

User's recommendation: Make sure you travel with no problem

Abdurahman M Yjk

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Verified Reviewer

0747867****

Just today, I've been to the ferry and they didn't let me go. They said I need a visa.

I need my refund, please. My ferry reference number is 1631****.

£ 230 is the amount. My booking reference number is 8849****.

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Loss:
$300
Pros:
  • No visa

Preferred solution: Full refund

Anonymous
map-marker Leeds, England

Family visit

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Customer service is very slow and there is no direct telephone contact

Communication by etchat is very slow and can lead a client to miss his ferry

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