AFerry
Reviews and Complaints
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Verified ReviewerI want to change my time
Pleasant staff,interacted well and clean toilets.very spacious lounge for watching football, nice dining area and good looking staff most of them English.
User's recommendation: I will let know that this company is exceptional
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Verified ReviewerI need confirmation
Hello, I made a reservation at Irish Ferry in the name of Cornel Dragan and I have not received the confirmation of the reservation. The payment was made from my Revolut card and it appears that it is pending. The problem is that the reservation is for
Preferred solution: payment confirmation and booking number
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Verified Reviewer | Leeds, LeedsNu am primit confirmarea
Salut am Hello, I bought a ticket from the aferry company and I paid but I did not receive the confirmation
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Verified ReviewerI need to change data
Help me, I need to change data from 19/07 to 18/07/2024 time 20.45. Please help, help, help...'mmmm-----jhfddbnllkjbbcdgňˇljhfdssxcfffff.
Preferred solution: Change data
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Verified ReviewerWrong number
The number is not good and I can't contact ferry customer service. This number is not good so we can't talk with customer service.
Preferred solution: To change my booking
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Verified ReviewerModifier
I bought a ferry ticket, but I made a mistake on the outward and return journey, and I would like a full refund.
Preferred solution: Full refund
Hi, I'm Puiu Soos I have a booking for 02/08, car...
Hi, I'm Puiu Soos I have a booking for 02/08, car number MJ14URH, Dover to Calle and I can't see the booking.
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Verified ReviewerNeed to change my ticket
By mistake, I entered Calais to Folkestone instead of Folkestone to Calais. I wanted them to rectify the problem and was promised to be contacted within 1 day.
It's nearly 4 days now and nothing has happened.
I wasn't able to change it manually. I want to contact them by phone, but there is no number for them.
- Cheaper
- No communication
Preferred solution: Full refund
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Verified Reviewer | Ajaccio, South CorsicaLe billet que j.ai réservé c pas celui que j'ai réservé
J'ai réservé Marseille Alger le 27/07/24 allez et Alger Marseille le/25/08/25 retour j'.ai reçu le billet Alger Marseille 27/07/24 allez et Marseille Alger le 25/07/24 je ni le modifier ni l'annuler et ouais personnes un qui parler billet acheter chez les ovni
To amend a booking
Can you please send me confirmation that my ticket has been changed to 3 passengers trip Dover -Calais on the 10th August please
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Verified ReviewerJe n'ai pas reçu mes billets électroniques
Je n'ai pas reçu la confirmation ni mon billet de ma réservation. Réservation faite le 13 06 2024. Le règlement a été effectué à 22h38.
Preferred solution: Mon billet
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Verified ReviewerI need to change ferry booking
No answer, phone number not in service, no contact via email. Poor company, no contact at all. Lost £150!
Preferred solution: Full refund
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Verified ReviewerCancelled
Hi I like to cancel my booking please Im not able to travel thats why I want to cancel my reservation
Preferred solution: Full refund
User's recommendation: Make sure you travel with no problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer0747867****
Just today, I've been to the ferry and they didn't let me go. They said I need a visa.
I need my refund, please. My ferry reference number is 1631****.
£ 230 is the amount. My booking reference number is 8849****.
- No visa
Preferred solution: Full refund
Family visit
Customer service is very slow and there is no direct telephone contact
Communication by etchat is very slow and can lead a client to miss his ferry
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