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AFerry

AFerry

www.aferry.com
What is your customer experience with AFerry?

AFerry Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AFerry has 1.6 star rating based on 23 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend AFerry to a friend or colleague.

  • Rating Distribution
  • Pros: Aucun, Cheaper, Cheaper price.
    Cons: Annoying thing, Brak kontaktu ignorancja ze strony firmy, Can get in touch with them if needed.

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Media from reviews

AFerry - Failed booking. Money taken
AFerry - I pay one ticket and I not recessive the ticketAFerry - Annulation du voyageAFerry - To confirm booking detailsAFerry - I paid twiceAFerry - I booked a ferry but they taken my money out but I did not received no booking...AFerry - My payment has gone through but I did nit received my booking reference
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Marwen I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Confirmation de modification billet

Bonsoir, je viens de modifier mon billet. Je voulais juste modifier l'aller, au lieu du départ le 5 avril 2025, je voudrais partir le 29 mars 2025.

Merci de me confirmer ça, s'il vous plaît. Numéro de la réservation : 1674****. Iben Haj Marwen.

Merci. Cordialement.

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Preferred solution: Confirmer une modification de billet

Adeleine Odj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brasov, Brasov

Failed booking. Money taken

AFerry - Failed booking. Money taken

I tried to make the reservation, but it failed, the money was withdrawn from my account and I need to get to Dublin urgently, I ordered the ticket because it was still available

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Torah Xdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bucharest, Bucharest

I pay one ticket and I not recessive the ticket

AFerry - I pay one ticket and I not recessive the ticket

Hello, my name is Madalin Ionut Ilinca and I bought a night ticket for 4 people and a child, which I paid with my card or withdrew money from my Revolut account, exactly 78 pounds, but I did not receive the ticket

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Mokhtar R

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Verified Reviewer

Annulation du voyage

AFerry - Annulation du voyage

Bonjour, je suis Rachdi Mokhtar, né le 18/03/1988, passeport : i312509. J'ai une réservation qui a été prélevée deux fois. Merci d'avoir annulé les deux réservations à la fois.

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Loss:
$1640

Preferred solution: Full refund

Ben J Kka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong date

I've tried to book for the 26th of Feb and paid for the trip. I'm not sure if it's jumped to March, but only realised on the confirmation that it is March.

I need to see if I can change it or get a refund. Awfully sorry.

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Anonymous
map-marker West Bromwich, Sandwell

Amend passenger name

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I would have preferred option to speak to customer advisor. However, although process a little lengthy the customer advisor was able to assist. Thank you.

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Anonymous
map-marker Cambridge, England

Need to change my vehicle but website won't allow???

Changed my car post booking. Went on my account to change registration and it wouldnt allow?

NO phone contact for customer services. Went on line to message and at the welcome message does not respond to tap the below button several times on three different devices.

Really really frustrating. Make some available for public facing!!!

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User's recommendation: Normally very good but today…..!

Anonymous
map-marker Cramlington, Northumberland

Confirm my booking

Can you confirm referance numbers for two motorbikes.

They first being 16826**** RefReferenceuro. 885****.

Ann fisher on 28th august.

Till 31 august.

Second motorbike.

1682**** Euro ref 8850****. Peter fisher.

Same depart and return as above.

Cannot contact you have tried 7 times and e mails no return or answer.

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Aydan Foi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Versailles, Yvelines

Modifier du billet

Bonjour,

J'ai fait une réservation sur votre site et je souhaiterais modifier la date du retour du billet.

Numéro de dossier 1676****.

N'arrivons e vous avoir par téléphone, pouvez vous me rappeler au 06 58 25 ** **.

Merci

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Norberto Cdr

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Verified Reviewer
| map-marker Stockton-On-Tees, Stockton-On-Tees

To confirm booking details

AFerry - To confirm booking details

Dear Sir, Madam.

How come I have been given a Phone number which is not in service...I need to speak to someone from AFERRY. To confirm

that my booking is including Rooftop.

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Edmon Xqx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Camberwell, England

My payment has gone through but I did nit received my booking reference

AFerry - My payment has gone through but I did nit received my booking reference
Contains 1 confidential file for company representatives

It has taken my money out from my account but I did not received my booking reference for the ferry I booked from two different accounts but I still have bit received my booking reference for my ferry

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1 comment
Tom.k

I am in the same position, did you get it resolved?

Ivey Dhs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Helier, Jersey

Seating

AFerry - Seating
AFerry - Seating - Image 2
Contains 1 confidential file for company representatives

Morning I was booked on the sailing with condor coming back yesterday and should have had 2 ocean traveller seats instead i had standard seats so had to purchase two more seats for thirty one pounds and ninty pence we had those seats going out on the twenty six of July i will be grateful if you could issue a full refund kind regards Mr Clarke

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Fridh M

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Verified Reviewer

Cancel booking

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have tried to cancel my booking online, but it's not working. Kindly help with cancelling the booking as soon as possible.

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Pros:
  • Its great service
Cons:
  • No complaints

Preferred solution: Full refund

User's recommendation: No recommendations

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

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Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

Mohammad Hussain A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m taking my nephew along with me to Paris do I need any authority letter from their parents

Hello Im taking along my nephew to Paris I just wanted to confirm with you lot that do I need any authority letter from their parents

Thanks

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Preferred solution: I’m taking along my nephew to Paris do I need any authority letter from their parents

Renny Pxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Newham, Northumberland

Rebooking

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The worst of my experience is trying to contact ferry savers speedily.

Once I could chat on the phone with an agent, things went smoothly and I felt help was really happening.

Sorry but the robots slow response down far too much, leaves a feeling of hopelessness. Apart from that, I cannot understand how DFDS can tell me they have no record of me, after I was on their boat.

They said it was due to me booking through ferry savers ???

My vans fan belt broke, French didn't want to know.

I'm only being rescued as my Insurance people arranged assistance. Is that enough ?

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User's recommendation: Do your homework before travelling, *** happens, cover yourself for all occasions

Edmon Xqx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Camberwell, England

I booked a ferry but they taken my money out but I did not received no booking reference

AFerry - I booked a ferry but they taken my money out but I did not received no booking...
Contains 1 confidential file for company representatives

I booked a ferry but I did not received my booking reference number but the payment has gone out from two different cards

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