AFerry
AFerry Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AFerry has a 1.6 star rating from 26 reviews with only 5% likely to recommend; consumers report failed bookings, missing confirmations, high prices and frequent requests for refunds.
Key Takeaways for Future Customers
- Check AFerry reviews and confirmation procedures before paying.
- Expect potential delays in booking confirmation and lengthy resolution for cancellations.
Negative Feedback / Risk Areas
- Many AFerry customer complaints cite payments taken without issued tickets and slow or missing refunds.
- Poor customer service access and inability to contact support hinder booking changes and cancellations.
Positive Feedback
Some users noted lower prices and occasional successful amendments when contact is achieved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AFerry has a 1.6 star rating from 26 reviews with only 5% likely to recommend; consumers report failed bookings, missing confirmations, high prices and frequent requests for refunds.
Key Takeaways for Future Customers
- Check AFerry reviews and confirmation procedures before paying.
- Expect potential delays in booking confirmation and lengthy resolution for cancellations.
Negative Feedback / Risk Areas
- Many AFerry customer complaints cite payments taken without issued tickets and slow or missing refunds.
- Poor customer service access and inability to contact support hinder booking changes and cancellations.
Positive Feedback
Some users noted lower prices and occasional successful amendments when contact is achieved.
Media from reviews
Stockholm, Stockholm
Det går inte boka biljetter
När jag gör bokningen drogs pengar från konto utan att jag får biljetter , after 4 eller 5 timmar får jag pengarna tillbaka på konto , jag gett upp efter tre (3) gånger .
User's recommendation: Köp inte från aferry
Coventry, Coventry
No confirmation email
I am travelling tomorrow and I havent got my confirmation email just need it resending
neilnewdigate@***.com booked on 26/03/26
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marignane, Bouches-Du-Rhône
Ma réservation
- - Reservation for Marseille–Tunis round trip 08/04/2026–28/04/2026 for Mme Ou-Lqaid Kanza and Mlle Maglio Sara; paid 539.24; please confirm.
Bonjour j ai fait une réservation pour un aller retour Marseille tunis du 08/04/2026 au 28/04/2026 au nom de Mme Ou-Lqaid Kanza et Mlle Maglio Sara payé 539,24 je voulais savoir votre confirmation de réservation merci cordialement 06 23 76 ** ** ,ou 076855****
User's recommendation: Oulqaidkanza@***.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vantaa, Uusimaa
Not satisfied
I have buy 2 ferry tickets didn t get any money back from them . They say they can not help me . Bad experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReservation échoué après paiement
- - Reservation paid but no tickets yet for Civitavecchia–Tunis.
- - Two trips: Oct 10–11 and Oct 19–20, for 1 adult; total price 355.
Bonjour, j'ai bien effectué une réservation Civitavecchia - Tunis. Cette réservation a bien été payée sur mon compte sauf qu'il n'y a pas de billets, merci.
Départ :
Fri 10 oct 2025 à 19:30
Arrivée :
Sat 11 oct 2025 à 22:30
Passagers :
1 Adulte
Tunis - Civitavecchia
Départ :
Sun 19 oct 2025 à 14:00
Arrivée :
Mon 20 oct 2025 à 16:00
Passagers :
1 Adulte
Prix :
355,00
Preferred solution: Full refund
User's recommendation: Merci de me valider les date prévue ou effectuer un remboursement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southwark, Southwark
No one can help you and there is no phone number
I had to buy new ticket so can get on the ferry
Hard even to cancel the wrong ticket the system give me
No phone number tha you cans solve any problem you get
Not reliable app for ferry's
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marignane, Bouches-Du-Rhône
Je n ai pas reçu ma confirmation payement effectué le 15/11/2025
Bonjour pourriez vous m appeler au 06 23 76 ** ** ou 076855**** pour une réservation effectuée le 15/11/2025 je n ai toujours pas reçu la confirmation de réservation merci cordialement
Preferred solution: Un appel de Aferry
London, England
Wrong name speling
Good morning my friend can you be so kind for me and on my booking 1738**** change name frome Julka to Julia please i just see when i getting confirmation emile kind regards Majkel
- Easy to booking
Preferred solution: Please just change name frome Julka to Julia kind regards Majkel
User's recommendation: Check quicker details on confirmation emile
London, England
Wrong name speling
Good morning my friend. When I done booking, one of the passenger details is wrong spelling on the booking.
Please change frome Julka to Julia.
My booking number is 1738****. Kind regards, Majkel.
- Easy to use
Preferred solution: Please just change name Julka to Julia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Dana Mohammad
Company fixed the issue and I have been provided with full refund.
Hiya, I just need to cancel my booking. Can you refund?
I would appreciate it; I just can't go on holiday now. I want to cancel it, please, and I need a refund as well.
- But i changed my mind
- I think sounds good
- I appreciate if you can refund for me
- Please
Preferred solution: Full refund
User's recommendation: Just I need to refund, please just I want to cancel it. Please can you refund for me? Thank you thank you very much.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVoyage tunisie
Modifier l'installation, les dates très compliquées et ça bug sur l'application. Aucun contact téléphonique sur WhatsApp suite à l'annulation du voyage GNV Blu Tunis Gênes.
- Aucun
Preferred solution: Full refund
Birmingham, England
You guys were cheating. Don’t trust ferry at all
I have booked through Aferry and want to make amendments my tickets they were telling they cant do do anything . They are are telling to contact directly the ferry
User's recommendation: Not at all. There’s a ferry people were rude and cheating eceryone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deurne, Antwerp Province
No one answer ! !!
Good Morning, i booked a reservation by Ferry with number 1725****. I need to cancel only the comming back from tunis to genne( italy)with reference number595******** by GNV
Preferred solution: I need to cancel the commingback
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
Resolved: I have no confirmation of payment
Cannot get hold of anyone to confirm my booking, but you have taken payment! How does anyone make contact with you?
Preferred solution: My confirmation and ref number and why is this not in pounds?
User's recommendation: Don't use aferry
Réservation payé mais pas envoyé
- - Paid for an Almería–Melilla crossing; no update.
- - The app shows the reservation as CHAPRON Guillaume, 1 Les Claires Cités, 38110 La Tour du Pin.
J'ai réservé une traversée Almería/Melilla. Le paiement a été effectué, mais je n'ai pas de nouvelles de votre part. Même sur mon application, le nom de la réservation est CHAPRON Guillaume, 1 Les Claires Cités, 38110 La Tour du Pin.
- Ne peu pas parler avec un coseilier
Preferred solution: des explications sur mon billet de bateau aller retour almeria mellila
Newham, Northumberland
Booking
I have a return ticket from Calais to Dover and its past the return date I am looking rebooking again but unfortunately not able to and now looking for helps
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