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AFerry

AFerry

www.aferry.com
What is your customer experience with AFerry?

AFerry Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AFerry has 1.6 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend AFerry to a friend or colleague.

  • Rating Distribution
  • Pros: Aucun, But i changed my mind, Cheaper.
    Cons: Please, Annoying thing, Brak kontaktu ignorancja ze strony firmy.

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Media from reviews

AFerry - Ma réservation
AFerry - Reservation échoué après paiementAFerry - Reservation échoué après paiement - Image 2AFerry - Reservation échoué après paiement - Image 3AFerry - Issue with my ticketAFerry - Dana MohammadAFerry - Proceed to payment with référence booking number
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Top AFerry Reviews

Positive Review

"I want to change my time"

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Pleasant staff,interacted well and clean toilets.very spacious lounge for watching football, nice dining area and good looking staff most of them English....

Critical Review

"You guys were cheating. Don’t trust ferry at all"

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I have booked through Aferry and want to make amendments my tickets they were telling they cant do do anything . They are are telling to contact directly the...

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Michal k Nrs
map-marker London, England

Wrong name speling

Good morning my friend can you be so kind for me and on my booking 1738**** change name frome Julka to Julia please i just see when i getting confirmation emile kind regards Majkel

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Pros:
  • Easy to booking

Preferred solution: Please just change name frome Julka to Julia kind regards Majkel

User's recommendation: Check quicker details on confirmation emile

Kanza O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marignane, Bouches-Du-Rhône

Ma réservation

AFerry - Ma réservation

Bonjour j ai fait une réservation pour un aller retour Marseille tunis du 08/04/2026 au 28/04/2026 au nom de Mme Ou-Lqaid Kanza et Mlle Maglio Sara payé 539,24 je voulais savoir votre confirmation de réservation merci cordialement 06 23 76 ** ** ,ou 076855****

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User's recommendation: Oulqaidkanza@***.com

Zarati A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reservation échoué après paiement

AFerry - Reservation échoué après paiement
AFerry - Reservation échoué après paiement - Image 2
AFerry - Reservation échoué après paiement - Image 3

Bonjour, j'ai bien effectué une réservation Civitavecchia - Tunis. Cette réservation a bien été payée sur mon compte sauf qu'il n'y a pas de billets, merci.

Départ :

Fri 10 oct 2025 à 19:30

Arrivée :

Sat 11 oct 2025 à 22:30

Passagers :

1 Adulte

Tunis - Civitavecchia

Départ :

Sun 19 oct 2025 à 14:00

Arrivée :

Mon 20 oct 2025 à 16:00

Passagers :

1 Adulte

Prix :

355,00

View full review
Loss:
$355

Preferred solution: Full refund

User's recommendation: Merci de me valider les date prévue ou effectuer un remboursement

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Tiesha Vta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Southwark, Southwark

No one can help you and there is no phone number

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I had to buy new ticket so can get on the ferry

Hard even to cancel the wrong ticket the system give me

No phone number tha you cans solve any problem you get

Not reliable app for ferry's

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Kanza O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marignane, Bouches-Du-Rhône

Je n ai pas reçu ma confirmation payement effectué le 15/11/2025

Bonjour pourriez vous m appeler au 06 23 76 ** ** ou 076855**** pour une réservation effectuée le 15/11/2025 je n ai toujours pas reçu la confirmation de réservation merci cordialement

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Preferred solution: Un appel de Aferry

Resolved
Dana M Pwv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Dana Mohammad

AFerry - Dana Mohammad
Updated by user Jun 03, 2025

Company fixed the issue and I have been provided with full refund.

Original review Jun 03, 2025

Hiya, I just need to cancel my booking. Can you refund?

I would appreciate it; I just can't go on holiday now. I want to cancel it, please, and I need a refund as well.

View full review
Loss:
$430
Pros:
  • But i changed my mind
  • I think sounds good
Cons:
  • Please
  • I appreciate if you can refund for me

Preferred solution: Full refund

User's recommendation: Just I need to refund, please just I want to cancel it. Please can you refund for me? Thank you thank you very much.

Mezzah A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Voyage tunisie

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Modifier l'installation, les dates très compliquées et ça bug sur l'application. Aucun contact téléphonique sur WhatsApp suite à l'annulation du voyage GNV Blu Tunis Gênes.

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Loss:
$200
Pros:
  • Aucun

Preferred solution: Full refund

Anonymous
map-marker Birmingham, England

You guys were cheating. Don’t trust ferry at all

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I have booked through Aferry and want to make amendments my tickets they were telling they cant do do anything . They are are telling to contact directly the ferry

View full review

User's recommendation: Not at all. There’s a ferry people were rude and cheating eceryone

Michal k Nrs
map-marker London, England

Wrong name speling

Good morning my friend. When I done booking, one of the passenger details is wrong spelling on the booking.

Please change frome Julka to Julia.

My booking number is 1738****. Kind regards, Majkel.

View full review
Pros:
  • Easy to use

Preferred solution: Please just change name Julka to Julia

Sarhane K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Deurne, Antwerp Province

No one answer ! !!

Good Morning, i booked a reservation by Ferry with number 1725****. I need to cancel only the comming back from tunis to genne( italy)with reference number595******** by GNV

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Preferred solution: I need to cancel the commingback

Resolved
SJ C Krt

Resolved: I have no confirmation of payment

Cannot get hold of anyone to confirm my booking, but you have taken payment! How does anyone make contact with you?

View full review
Loss:
$91

Preferred solution: My confirmation and ref number and why is this not in pounds?

User's recommendation: Don't use aferry

guillaume c Xvu

Réservation payé mais pas envoyé

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J'ai réservé une traversée Almería/Melilla. Le paiement a été effectué, mais je n'ai pas de nouvelles de votre part. Même sur mon application, le nom de la réservation est CHAPRON Guillaume, 1 Les Claires Cités, 38110 La Tour du Pin.

View full review
Loss:
$303
Cons:
  • Ne peu pas parler avec un coseilier

Preferred solution: des explications sur mon billet de bateau aller retour almeria mellila

Rafat A Mqg
map-marker Newham, Northumberland

Booking

I have a return ticket from Calais to Dover and its past the return date I am looking rebooking again but unfortunately not able to and now looking for helps

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Karys Sek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Issue with my ticket

AFerry - Issue with my ticket

Subject: Urgent: No Confirmation Received for CalaisDover Ferry Ticket

Hello,

I booked a ferry ticket for the CalaisDover route, but I havent received any confirmation email. The ferry is scheduled to depart in one hour, and I am currently stranded because of this issue.

The payment was made via PayPal.

Please contact me immediately I urgently need assistance.

Phone: +49 1521 ****369

Name: Salih Atik

Email: salihatik2020@***.com

Thank you.

View full review

User's recommendation: 1

Nicolae R Wno

0787384****

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Hello, I booked the ferry at 10:45 PM, the money was withdrawn from the card but you did not send me the confirmation Nicolae Rusu

Sent from my iPhone Where did you send me the link? It says to put the reference number but you didn't send me the confirmation with the reference number.

So we contacted you and you gave us the reference number. You withdrew £303 from my account. Please solve the problem.

I need it. Nicolae Rusu

View full review
Loss:
$303
Cons:
  • Withdrawing money from account and not giving confirmation

Preferred solution: Full refund

User's recommendation: Nouo

Resolved
K ev W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No confirmation

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No booking confirmation received, no e mail address and customer service no unobtainable, we cannot access account on website either

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User's recommendation: Zero

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