Contact AFerry Customer Service
AFerry Phone Numbers and Emails
Customer Service:
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+44 870 458 0401
AFerry Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AFerry Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AFerry is 448704580401. 31% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as AFerry may ask you for the following information to identify you as a customer: first and last name, date of birth or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AFerry Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AFerry is 448704580401. 31% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday.
Be prepared for the call as AFerry may ask you for the following information to identify you as a customer: first and last name, date of birth or customer id or account no.
People call AFerry mainly because of return/ replace, request for information, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact AFerry?
Contact Information
AFerry Website:
AFerry Help Center:
Corporate Office Address:
AFerry Customer Service Reviews
I have buy 2 ferry tickets didn t get any money back from them . They say they can not help me . Bad experience
I had to buy new ticket so can get on the ferry
Hard even to cancel the wrong ticket the system give me
No phone number tha you cans solve any problem you get
Not reliable app for ferry's
Désolé je suis pas content puisque ont m'a encaissé des pénalités sur une réservation qui c est mal passé ont m'a encaissé deux fois la somme d une réservation que j'ai pas reçu après confirmation on me dit que mon payement n'est pas passé alors que c'est encaissé désolé je suis pas content
How Good is AFerry's Customer Service?
Summary of AFerry Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AFerry?
Return/ Replace Question:
- “Change booking”
- “Wrong date”
- “Changing the day tomorrow”
Payments and Charges Question:
- “Billet”
- “Been charged 5 times and no booking confirmation”
- “Annulation du billet”
Request for Information Question:
- “Can’t confirm next travel”
- “Je n ai pas reçu ma confirmation payement effectué le 15/11/2025”
- “Help wifh my travel”
Product/ Service Question:
- “Problem with my car”
- “Problem with a ticket”
- “Booking fail and money gone”
Shipping and Delivery Question:
- “I bought a tickets for £168 and didn't get reservation”
- “Delay”
- “I didn't get ticket on email.”
Activation/ Cancellation Question:
- “Regarding a cancellation refund”
- “Ferry cancelled”
- “Cancel booking”
Refund Question:
- “Refund not received”
- “Refund for original ticket as I have had to amend date of return and have been charged twice now (original and amended ticket)”
- “Refund”
Account Question:
- “I bought a ticket I didn’t see the ticket on my email”
- “Lost my email including booking number”
- “The money was taken from my account, but I did not receive the ticket reservation.”
Website/ Application Question:
- “J’ai réservé une traversée almeria/mellila le paiement a été effectué mais je n’ai pas nouvelle de votre part même sur mon application le nom de la réservation est CHAPRON Guillaume 1 les claires cités 38110 la tour du pin”
- “Hello, I booked a round-trip ticket on your website, but after paying the amount of 330.49, you send me a ticket with a boarding code valid for a one-way trip!”
- “Website not working”
Employment Question:
- “4G769985KW484682J”
Other Question:
- “Book a ticket”
- “Wrong name speling”
- “Cat”
Compare AFerry Customer Service To
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