Contact AFerry Customer Service
AFerry Phone Numbers and Emails
Customer Service:
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+44 870 458 0401
AFerry Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AFerry Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AFerry is 448704580401. 20% of customers managed to speak with a real person.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as AFerry may ask you for the following information to identify you as a customer: customer id or account no or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AFerry Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AFerry is 448704580401. 20% of customers managed to speak with a real person.
The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as AFerry may ask you for the following information to identify you as a customer: customer id or account no or first and last name.
People call AFerry mainly because of return/ replace, product/ service, payments and charges.
Contact Information
AFerry Website:
AFerry Help Center:
Corporate Office Address:
How Good is AFerry's Customer Service?
Summary of AFerry Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AFerry?
Return/ Replace Question:
- “Change a ticket”
- “To change booking”
- “Change operator”
Payments and Charges Question:
- “Modifier du billet”
- “Problème avec le billet”
- “I paid for change my booking but wasn’t changed”
Product/ Service Question:
- “Booking problems”
- “Problem with my ticket”
- “Failed booking. Money taken”
Request for Information Question:
- “No bucking confirmation message”
- “Waiting for booking confirmation”
- “No confirmation email of booking made”
Activation/ Cancellation Question:
- “Hey i want to cancel my booking because im not able to go in this trip anymore ?”
- “Cancelled ferry”
- “Ticket cancelled”
Shipping and Delivery Question:
- “I have not received booking confirmation”
- “I did not receive my booking”
- “Delayed train means we may miss our ferry”
Refund Question:
- “Refund”
- “Refund was not issued”
- “Refund ticket”
Account Question:
- “Cant log in”
- “Can't access account”
- “Lost my email including booking number”
Employment Question:
- “4G769985KW484682J”
Website/ Application Question:
- “Website not working”
Other Question:
- “Problème”
- “Modification d’une réservation”
- “Modifier biellet”
Compare AFerry Customer Service To
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